Terms & Conditions

Last Updated on 08 Feb 2024

By accessing and using BamBooJoy, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

Product Information:

- We strive to provide accurate and detailed product information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Ordering and Payments:

- By placing an order on our website, you agree to provide accurate and complete information. Payments are processed securely through trusted third-party payment processors.

Prohibited Activities:

- You agree not to engage in any unlawful or prohibited activities while using our website. This includes, but is not limited to, unauthorized use, violation of intellectual property rights, and harassment.

Intellectual Property:

- All content on our website, including text, graphics, logos, images, and software, is the property of BamBooJoy and protected by copyright and other intellectual property laws..

Limitation of Liability:

- BamBooJoy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website.

Governing Law:

- These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising shall be resolved in the High Courts of Malaysia. 

Changes to Terms:

- We reserve the right to modify or replace these Terms and Conditions at any time. It is your responsibility to check for updates. Your continued use of the website after changes constitutes acceptance.

Return & Refund Policy - No Return and Refund

Last Updated on 23 Jan 2024

Thank you for shopping with BamBooJoy. Please read our Return & Refund Policy carefully.

No Return Policy:

We regret to inform you that we do not accept returns for any products purchased from our website. All sales are final.

No Refund Policy:

Given the nature of our products, we do not offer refunds. Please ensure that you have carefully reviewed your order before completing the purchase.

Quality Assurance:

We take pride in delivering high-quality products. If, however, you receive a damaged or defective item, please contact our Customer Service within 3 days of receiving your order. We will review the issue and may offer a suitable resolution.

Contact Details:

For any inquiries or concerns, please contact our Customer Service via Whatsapp or Email.

We appreciate your understanding of our no return and refund policy. Your satisfaction is important to us, and we are committed to addressing any quality-related concerns promptly.

We reserve the right to update or modify this policy at any time without prior notice. Please review our policies periodically.

If you have any questions about these Terms and Conditions, please contact us at bamboojoy.my@gmail.com. Thank you for choosing BamBooJoy.

BamBooJoy

Bamboojoy.my@gmail.com